Privacy Policy

1. Introduction

BongoFleva ("we", "our", or "us") operates bongofleva.com, a music streaming and download platform focused on Tanzanian and East African music. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

Account information: When you register, we collect your username, email address, and password (stored securely via encryption).

Usage data: We collect information about songs you play, download, and like, as well as your listening history. This is used to improve recommendations and platform analytics.

Technical data: We automatically collect your IP address, browser type, operating system, and device type for security and analytics purposes.

Cookies: We use session cookies to keep you logged in and preference cookies to remember your settings.

3. How We Use Your Information

• To provide and improve our music streaming and download services
• To personalise your experience (recommendations, history, liked songs)
• To process artist uploads and manage artist profiles
• To send service-related communications (account verification, updates)
• To detect and prevent fraud, abuse, and security incidents
• To generate anonymous analytics about platform usage and music trends

4. Data Sharing

We do not sell your personal data to third parties.

Service providers: We share data with Cloudflare (CDN and security), who process data on our behalf under strict data protection agreements.

Legal requirements: We may disclose your information if required by law or to protect our rights and the rights of our users.

5. Data Retention

We retain your account data for as long as your account is active. Listening history and analytics data are retained for up to 12 months. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and personal data
• Opt out of non-essential communications

To exercise these rights, contact us at [email protected].

7. Advertising

BongoFleva displays advertisements served by Google AdSense. Google may use cookies to serve ads based on your prior visits to our site or other sites. You can opt out of personalised advertising by visiting Google Ads Settings.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

BongoFleva is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests:

Email: [email protected]
Website: bongofleva.com